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We require all our employees - caregivers and staff - to conduct themselves within ethical frameworks established by home care regulations and federal law when conducting activities with clients and within the community. The principles of ethical behavior and standards of conduct are reviewed and emphasized with staff during orientation and every year thereafter, as well as on an as-needed basis. Our ethical policies ensure that clients receive the most comfortable, competent and fair care possible.
Confidentiality
We recognize that privacy and confidentiality are part of clients’ basic rights and that we have ethical and legal obligations to ensure their personal, private and medical information is kept confidential, secure and accessible only by authorized persons. We train all our employees, direct care workers and support staff alike, on our confidentiality policy and procedures.
Non-Discrimination
We prohibit discrimination of any kind in order to respect, protect and promote the rights of individuals without regard to race, color, national origin, religious creed, ancestry, sex, age, handicap, sexual orientation or gender identity. The Agency does not tolerate discriminatory practices in:
- admittance of clients for service
- selecting individuals for employment
- onducting business operations
Cultural Diversity
We practice an open and tolerant attitude towards different religions, cultures, ethnic groups, races and personal views. We recognize and value the traditions of all clients and employees. As part of their initial assessment, clients’ unique racial, religious, ethnic and cultural needs are documented and, whenever possible, we assign Direct Care Workers who have similar racial, ethnic, cultural, religious and/or linguistic backgrounds.
Equal Opportunity
As we are an Equal Opportunity Agency, we ensure that the rights of job applicants, employees and clients are given full and equal consideration on the basis of merit or other relevant pertinent criteria, regardless of their protected group status. If you are a member of a protected group, you will not be denied service on the basis of race, color, national origin or ancestry, sex, religion, age, political belief or affiliation, disability or association with a person with a disability.