Open Communication
Your voice is important to us, and we encourage open communication. Feel free to contact us at 610-868-1801 at any time to:
- Request clarification on any aspect of your care.
- Share a complaint or concern.
- Discuss your services and how they can be improved.
- Make changes to your service schedule.
We are here to listen and act on your wishes and concerns, striving tirelessly to earn and keep your trust.
How to Participate:
To let us know how we're doing, please visit our website at www.carespherehc.com and fill out the Client Satisfaction Survey. Your input is crucial in helping us maintain the highest standards of care and service.
Your Feedback Matters: To better understand how we're doing, we conduct "Client Satisfaction Surveys." These surveys are your opportunity to provide candid feedback on our agency, staff, services, and practices.
Anonymity Option: You have the option to complete these surveys anonymously, ensuring you can freely express your thoughts and suggestions.
Continuous Improvement: Your feedback is invaluable to us. It helps us identify areas for improvement and implement changes to enhance the quality of care we provide.