Billings & Payment Policies

Your billing time starts when the Direct Care Worker arrives at your home and ends when he/she leaves your home.
Your invoice is created based on the actual hours your Direct Care Worker spent on the jobsite.
We bill for a minimum of 2 hours even if you dismissed the Direct Care Worker early.
Our billing cycle is weekly.
Payment is due when you receive our invoice and may be made by credit card or check.
Never make a check out to a staff member, as we cannot accept it.
We do not accept third-party checks, which have been endorsed to the Agency or to a member of our staff.
If after 7-days, the invoice remains unpaid, further services are withheld until the account is paid in full.