How Do We Handle Your Confidential Information?

At CareSphere, the confidentiality and security of your personal information are of paramount importance. We recognize the sensitivity of the medical, identifying, and business information you entrust to us. Ensuring the privacy of your information is not just a part of our policy; it's a cornerstone of our care philosophy. Here’s how we handle and protect your confidential information:

Comprehensive Training: All our personnel, undergo rigorous training on our confidentiality and Non-Disclosure Policy, ensuring they understand the importance of protecting your information.

Strict Policy Adherence: Our team is committed to safeguarding the privacy, confidentiality, and security of your records, preventing loss, destruction, tampering, and unauthorized access or use.

Uniform Protection Measures: We handle all your personal information—written, electronic, or verbal—with the utmost confidentiality and security.

Secure Storage: Your records and information are securely stored on our Electronic Medical Records (EMR) platform, accessible only under stringent security protocols.

Controlled Access: Access to your confidential information is strictly limited to those whose job duties require it, ensuring your sensitive data is protected against unauthorized access or disclosure

Legal Compliance: We adhere to all applicable laws and regulations, ensuring your information is not divulged, copied, distributed, sold, loaned, reviewed, altered, or destroyed without proper authorization by our Administrator.

Supervised Review Process: Any requests to review your sensitive information are directed to the Supervisor for guidance, with release only permitted upon consent from our Supervisor or Administrator.

Secure Destruction:
When necessary, confidential or sensitive information is securely shredded to prevent unauthorized access.

Breach Reporting: We mandate that any suspected or actual breaches of confidentiality be reported immediately to our Administrator, who will then conduct a thorough investigation.

Ensuring Your Privacy
  • Our protective measures are designed to ensure that your confidential information remains secure, from the moment it is shared with us throughout the entirety of your care. We are committed to maint aining the trust you place in us by handling your information with the highest level of care and security.
  • At CareSphere, your privacy isn’t just a policy—it’s our promise. If you have any questions about how we protect your confidential information or our privacy practices, please feel free to reach out. Our team is here to provide the answers and assurance you need.
Jun 11, 2024

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